Whilst the majority of people do gamble within their means, for some gambling can become a problem. We post this section as a reminder to play safe and to play wise.We want our players to have fun while playing at 365gold, therefore we encourage responsible gaming. 365gold offers you the possibility to define your own limits and help you protect the boundaries you have established for yourself.Gaming should be a pleasurable experience and a form of entertainment. Borrowing money to play, spending above your budget or using money allocated for other purposes is not only unwise, but can lead to significant problems at a later stage for yourself and others around you. We want you to enjoy our website, so bet responsibly and have fun!
Preventing underage gambling
You must be at least 18 years old, or of legal age to gamble in the country in which you reside, to play at 365gold. Appropriate age verification checks are carried out across all our businesses to ensure that no person under legal age has access to our live gaming facilities. The provision of inaccurate or dishonest information about a player's age will result in forfeiture of any winnings and may result in civil and/or criminal prosecution.
For players who enjoy gambling frequently, it is not uncommon to overspend their budget from time to time. We advise that specific budget plans be made to ensure your gambling expenditure is affordable.Sometimes people deny the extent of their own problems and seek help only in crisis. Ask yourself honestly and if you think you might have a problem, set yourself the goal of stopping gambling for two weeks or a month as a test. If you are unable to achieve this, you could have a problem and might benefit from discussing your situation with a counsellor.
Limiting your personal expenditure
365gold provides tools to help control your gaming. You can establish limits on the amount you can lose over a given period by setting limits. This can be achieved from the game settings. Furthermore you can contact one of our customer support assistants either on live chat or by sending an email to email@example.com
Should you decide to have a break from your gambling for some time, we offer this facility as well. If you decide to exclude yourself permanently, you will not be able to use our gambling services anymore. In such a case kindly withdraw all your available balance before choosing permanent exclusion.
Requests to tighten your limits will have immediate effect, whereas requests to loosen or revoking those limits will take a seven-day cooling-off period to take effect. Our Customer Service will be happy to provide any further information should you require.
Access to account history
You can easily access a full history of transactions, withdrawals and deposits. The current balance is always available through the "My Account" page.
Preventing compulsive gambling
Just as with alcohol or drugs, people can get addicted to gambling. Having a one-time losing streak will not change your life style but losing sufficient amounts of money on regular basis indicates signs of compulsive gambling. Problem gambling causes disruptions in any major area of life: psychological, physical, social or vocational. It usually begins in adolescence in men and later in women. This behavior usually progresses from occasional gambling to habitual gambling. The urge to gamble becomes so great that the tension can only be relieved by more gambling. Higher stakes and personal risks become involved, as well as neglect of other interests, family, and work.
Prevention of the urge to develop addictive behavior is challenging. Counselling may benefit people who are prone to compulsive gambling or other addictive behavior . People with close relatives who are compulsive gamblers might be at higher risk and should be especially careful
Do you have a gambling problem?
Take a look at a typical questionnaire as commonly used by several gambling anonymous agencies. See if these questions apply to you or someone you know. These questions are provided to help you to find out if you are a compulsive gambler and want to stop gambling:
Have others ever criticized your gambling?
Have you ever lied to cover up the amount of money or time you have gambled?
Do arguments, frustrations or disappointments make you want to gamble?
Do you gamble alone for long periods?
Do you stay away from work, college or school to gamble?
Do you gamble to escape from a boring or unhappy life?
Are you reluctant to spend 'gambling money' on anything else?
Have you lost interest in your family, friends or pastimes due to gambling?
After losing, do you feel you must try and win back your losses as soon as possible?
When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
Do you gamble until your last penny is gone?
Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
Do you feel depressed or even suicidal because of your gambling?If, after completing the test, you have the feeling that you may have a tendency towards pathological gaming, please make use of the option to limit or block your account. Please note that customers who have blocked their accounts for problem gaming cannot immediately re-activate their accounts and no further payments will be accepted on these accounts. At the same time, please do not forget to apply for reimbursement of any credits due to you. Any notice revoking an exclusion will have effect only after seven days after we have received the notice.
Customers with blocked accounts will not be able to access any of the games played for real money. It goes without saying, however, that you may continue playing for fun games offered on 365gold without the risk of losing money.
Let’s work together in order to make sure that gaming remains fun and entertainment. Stay in control of yourself and contact us whenever you feel the need for assistance!
If there are any questions or proposals concerning the topic “Responsible Gaming”, then please contact us: firstname.lastname@example.org
There are many organizations that can provide you with support and assistance in case you develop a problem with gambling, and we recommend that players contact a self-help organization for additional help.
The following websites offer advice and guidance. Each one contains help line numbers and an e-mail address that you may contact if you would like confidential advice and support:
Gamblers anonymous -www.gamblersanonymous.org.ukwww.gamblingtherapy.org
Sedqa (Maltese local Agency) - www.sedqa.gov.mt
Gambling Anonymous (Maltese local Agency) - www.caritasmalta.org
Global Gambling Guidance Group – www.gx4.com
Gordon House Therapy Services - www.gordonhouse.org.uk
Contact your health care provider or mental health professional if symptoms of compulsive gambling are present.